Project Summary

The City of LA approaches a 100% self service rate with most recent reports showing 97% of insurance certificates are being submitted through the City of LA's self-service certificate submission system, Track4LA®.

Track4LA® is receiving positive reviews from both the contractor community and broker communities. Bill Jacob of Christiansen Amusements is a contractor with the City of Los Angeles and supporter of Track4LA. Jacobs states "The new Track4LA® online system is a valuable time saving program. It's a much more efficient and simpler means of submitting and obtaining immediate approval on our new insurance certificates".

The film industry is a prominent community in Los Angeles. Film production requires consistent and immediate insurance approvals and fuels the local economy. Edward Minkovski of ARG Insurance Services comments on Track4LA's ability to meet his needs in serving his clients in this community. "Great system! For short film production, the insurance certificate can be submitted and approved in minutes."

Background:
The City of Los Angeles, Office of the City Administrative Officer (CAO) Risk Management is responsible for insurance and bonds compliance of contractors, vendors, and permittees on a Citywide basis. In July 2006, an independent risk management consultant completed a study of the City's insurance and bonds compliance process for CAO Risk Management. The resultant report recommended replacement of City's existing manual, paper driven system using custom insurance forms because it was costly both for the contractors in their required compliance efforts and for the City with respect to time required by employees to administer the system and verify compliance.

The result was the development by the City of Track4LA® which is an online insurance compliance system available from the City's internet site that uses the ACORD 25 Certificate of Liability Insurance in electronic format. Track4LA® advantages include standardized forms, paperless approval transactions (24 hours, 7 days per week), in-place security, and universal acceptance. Through the combined efforts of the City of Los Angeles, Adobe, Novanis, and Interactive Enterprise Solutions (IES), Track4LA® was born and a new way of managing certificates was unveiled. The Track4LA vision identified a series of objectives for this new solution including:

1)Implementation of a single step, one-stop insurance process
2)Elimination of multiple layers of manual processes
3)Elimination of re-work involved with error rates on submitted insurance
4)Faster insurance/contract approval process
5)24-hour access
6)Instantaneous insurance approvals
7)Increased compliance
8)Reduced exposure by insurance broker identity verification
9)Refocus of Risk Management staff to compliance audits

View the ACORD video case study by clicking on the Case Study URL in the upper right corner of the screen.

View the Track4LA website by clicking on the Visit Website link in the top right corner of the screen,

Latest Project News

August News: TV Drama Production Top 10

Track4LA August News is available!  Top stories include: 1.  The Top 10 TV Dramas in CA (rated by $ spend)…

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August 24, 2015 | No comments yet | Posted by: Community Manager

Insurance Technology Congress 2015: Sept 22nd-23rd

The 5th Annual Insurance Technology Congress is the most important gathering of insurance technology experts in the industry, and firmly established…

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August 17, 2015 | No comments yet | Posted by: Community Manager

California Television Drama Production is on the Upswing

According to FilmLA’s 2015 Production Report released last month, revisions to the Califonia Film Tax Incentive Program will soon increase…

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August 17, 2015 | No comments yet | Posted by: Community Manager

FX’s ‘American Horror Story’ to film in L.A.

The FX television series “American Horror Story” is moving its production back to Los Angeles from Louisiana, a welcome boost…

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August 17, 2015 | No comments yet | Posted by: Community Manager

‘True Detective,’ ‘Walking Dead’ Spinoff Bring TV Production Back to California

On June 1, the California Film Commission released the first list of TV projects approved for a share of the…

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August 6, 2015 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – July 2015

Track4LA® would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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August 6, 2015 | No comments yet | Posted by: Community Manager

Audit Frequently Asked Questions Answered

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July 29, 2015 | No comments yet | Posted by: Community Manager

‘Castle’ season 8 Filming in Los Angeles!

The 8th season of Castle began filming in Los Angeles July 16th 2015! Castle was previously filmed in New York…

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July 26, 2015 | No comments yet | Posted by: Community Manager

ACORD Urges Insurance Industry to Embrace Mobile Apps

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July 13, 2015 | No comments yet | Posted by: Community Manager

Contractual Risk Transfer in Half the Time

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July 13, 2015 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – June 2015

Track4LA® would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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July 8, 2015 | No comments yet | Posted by: Community Manager

Summer Legal Risk Management Program

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July 7, 2015 | No comments yet | Posted by: Community Manager

Managing Enterprise Risk Webinar: How to Integrate Governance Areas

This recorded webinar is from Logic Manager from May 2015: Governance activities should provide a structure through which corporations set…

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June 22, 2015 | No comments yet | Posted by: Community Manager

Insurers Flying High – FAA Approves Testing of Drones

Four insurers are among a small group of pioneering companies to receive approval from the Federal Aviation Administration to test…

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June 15, 2015 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – May 2015

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June 5, 2015 | No comments yet | Posted by: Community Manager

PRIMA’s 2015 Annual Conference Reminder June 7 – 10

Join the Public Risk and Insurance Management Association for the 2015 Annual Conference in Houston, Texas June 7th – 10th.   Offering more…

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June 2, 2015 | No comments yet | Posted by: Community Manager

Custom-built Cyber Policies Deliver Best Protection

Before obtaining cyber insurance coverage, risk managers should conduct a risk assessment, find out where the gaps in coverage are,…

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May 26, 2015 | No comments yet | Posted by: Community Manager

City of Carlsbad Drought Alert Continues

City of Carlsbad water officials heard an update Tuesday on the statewide drought and new state restrictions on water use….

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May 15, 2015 | No comments yet | Posted by: Community Manager

May News: SoCal Businesses Line Up for Savings

Click here for the May Newsletter including the latest tips from Track4LA®, upcoming events, and an update from the City of…

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May 8, 2015 | No comments yet | Posted by: Community Manager

Tech Tips – Anxiety Free Audits

Did you know that insurance certificates submitted to Track4LA® are approved instantly when your project insurance requirements and your insured…

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May 7, 2015 | No comments yet | Posted by: Community Manager

Less Is More in CA Drought Crisis

SoCal Businesses In Line for Savings With emergency drought conditions persisting throughout California, the State Water Resources Control Board Tuesday…

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May 7, 2015 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – April 2015

Track4LA® would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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May 7, 2015 | No comments yet | Posted by: Community Manager

Carlsbad Has Klout and Vision

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May 1, 2015 | No comments yet | Posted by: Community Manager

Why Risk Assessment Excel Docs Are Costing Companies Big Dollars

The Ponemon Institute’s 2014 Cost of Data Breach Study: Global Analysis revealed that companies hit by a breach were spending, on average,…

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May 1, 2015 | No comments yet | Posted by: Community Manager

What Is Track4LA®?

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April 16, 2015 | No comments yet | Posted by: Community Manager

When is a Risk not a Risk?

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April 13, 2015 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – March 2015

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April 7, 2015 | No comments yet | Posted by: Community Manager

The Growing Risk of Cyber Liability

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April 6, 2015 | No comments yet | Posted by: Community Manager

Legal Issues and Risk Revealed in Project & Contract Management

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April 3, 2015 | No comments yet | Posted by: Community Manager

Why do risk assessments fail?

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March 25, 2015 | No comments yet | Posted by: Community Manager

UCI Legal Risk Management Program Begins April 6th!

The University of California Irvine (UCI) is offering a Spring online program on Legal Risk Management.  For more information, please…

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March 23, 2015 | No comments yet | Posted by: Community Manager

Enterprise Risk Management: Basic Principles webinar

March 18, 2015 9am-10:30am This Webinar is designed for individuals seeking practical ways to apply enterprise risk management (ERM) concepts…

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March 17, 2015 | No comments yet | Posted by: Community Manager

Cyber Risk -What You Need To Know Webinar

Here is a webinar in Cyber Risk from March 2, 2015: The risks and opportunities which digital technologies, devices and…

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March 11, 2015 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – February 2015

Track4LA® would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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March 8, 2015 | No comments yet | Posted by: Community Manager

Most Insurance Customers Are Fed Up

If you dislike your insurance company, you are not alone: Worldwide, less than 30 percent of consumers have positive experiences…

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March 5, 2015 | No comments yet | Posted by: Community Manager

We’re #1! Los Angeles Tops New Survey on “Digital Cities”

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March 2, 2015 | No comments yet | Posted by: Community Manager

How to Procure Lucrative Government Contracts for Your Business

If your business is seeking procurement opportunities with State and Local Government in Los Angeles, you may want to attend…

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February 20, 2015 | No comments yet | Posted by: Community Manager

Institute of Risk Management Webinar

This webinar addresses the aims of risk identification and analysis Workshops and majors on tangible advice and rehearsals of Risk…

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February 11, 2015 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – January 2015

Track4LA® would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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February 6, 2015 | No comments yet | Posted by: Community Manager

Can Students Have Too Much Tech?

President Obama’s domestic agenda, which he announced in his State of the Union address this month, has a lot to…

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February 5, 2015 | No comments yet | Posted by: Community Manager

January News: Your Job is Important

Click here for the January Newsletter including the latest tips from Track4LA®, upcoming events, and an update from ACORD. Track4LA® is…

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February 2, 2015 | No comments yet | Posted by: Community Manager

Community in the Spotlight: ACORD

In response to our most recent Twitter campaign, ACORD responded and was selected for the Community Spotlight.  ACORD (Association for…

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January 29, 2015 | No comments yet | Posted by: Community Manager

Your Job Is Important To Us

As 2015 begins, the City of Los Angeles would like to thank the contractors and insurance brokers doing business with…

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January 29, 2015 | No comments yet | Posted by: Community Manager

Obama Unveils Cyber Privacy Bill

In the wake of several high-profile hacks, President Barack Obama on Monday unveiled privacy legislation that would require U.S. companies…

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January 23, 2015 | No comments yet | Posted by: Community Manager

Global Risks Push World Toward a Tipping Point

Global risks are critical for business leaders to understand. These risks can have a significant impact on the earnings potential…

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January 23, 2015 | No comments yet | Posted by: Community Manager

Metro Presents in LA County

The Metro Speakers’ Bureau will provide free presentations throughout Los Angeles County on a variety of transportation topics: –Update on…

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January 16, 2015 | No comments yet | Posted by: Community Manager

Risk Mgmt Considerations for Small Business Owners Event in OC

The workshop will present the main legal issues facing entrepreneurs and small business owners, as well as the importance of…

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January 16, 2015 | No comments yet | Posted by: Community Manager

ACORD Forum Asia 2015 Event

The ACORD Forum Asia returns to Singapore for the third year with a timely and relevant program. Click here to…

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January 12, 2015 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – December 2014

Track4LA® would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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January 7, 2015 | No comments yet | Posted by: Community Manager

Happy New Year!

Please click here for our New Year greeting.  Thanks for being part of our Community. Track4LA® is the Self Service…

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January 1, 2015 | No comments yet | Posted by: Community Manager

Holiday Hours

Please note that in observance of the holidays, our LA offices will be closed from noon of Wednesday, 24 December 2014 and…

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December 23, 2014 | No comments yet | Posted by: Community Manager

LA County Fire Fee Increase Effective 1/1/2015

The Los Angeles County Fire Department has informed FilmL.A. that January 1, 2015 will bring an increase in hourly fees…

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December 21, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – November

Track4LA® would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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December 4, 2014 | No comments yet | Posted by: Community Manager

2014 Annual Holiday Party & Installation of Officers

LA RIMS is pleased to announce that the first 100 Risk Managers and their staff to register are invited to…

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December 1, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – October

Track4LA®  would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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November 7, 2014 | No comments yet | Posted by: Community Manager

October News – Do You Know What Your Alpha Strategy Is?

Click here for the October Newsletter including insights into how you can determine if risk mitigation is your firm’s alpha strategy,…

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November 3, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – September

Track4LA®  would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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October 16, 2014 | No comments yet | Posted by: Community Manager

Sector Healthy Despite Drop in Direct Written Premium

A review of risk retention groups’ performance through the second quarter of 2014 released on Monday finds the sector healthy…

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October 8, 2014 | No comments yet | Posted by: Community Manager

Here’s how technology is being used to fight insurance fraud

Technology is essential to combating fraud against America’s cornerstone industries including the insurance industry.  The just-released study, The State of…

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September 25, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – August

Track4LA®  would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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September 5, 2014 | No comments yet | Posted by: Community Manager

Are you aware of the 7 new technologies that will be changing the insurance business?

Technology can accelerate the claims and recovery process, facilitate communication with insureds, and simplify the tracking of information, but keeping…

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August 25, 2014 | No comments yet | Posted by: Community Manager

2014 RIMS Western Regional Conference

The Southern California RIMS chapters of Los Angeles, Orange County and San Diego are teaming up to bring you the…

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August 21, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – July

Track4LA®  would like extend a special thanks to all of the Brokers in the Community who are making Track4LA® a…

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August 15, 2014 | No comments yet | Posted by: Community Manager

July News: Where Is the Risk?

Click here for the July Newsletter including a new cyber breach solution, latest events, and an important Internet Explorer technology tip….

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August 1, 2014 | No comments yet | Posted by: Community Manager

Community News – Cyber Breach Modeling

In response to our April outreach campaign  and Newsletter focused on identity theft and cyber risk, Marsh was randomly selected…

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July 25, 2014 | No comments yet | Posted by: Community Manager

This Week’s Fun Fact – Did You Know?

Did you know that Property Casualty insurance is an $18 billion industry and Life/health (L/H) insurance is a $500+ billion…

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July 24, 2014 | No comments yet | Posted by: Community Manager

How are you Preparing for the Digital Revolution?

In nearly every industry, business leaders are searching for their organization’s place in the digital landscape. A digital business is…

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July 23, 2014 | No comments yet | Posted by: Community Manager

ACORD Forum Southern Africa: Save the Date!

The ACORD Forum Southern Africa is quickly approaching, so now’s the time to register! The two-day event on ACORD Standards and how…

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July 15, 2014 | No comments yet | Posted by: Community Manager

NY Surpasses LA – 2014 Television Pilot Production Report

FilmL.A., the not-for-profit film office serving the Greater Los Angeles Region announced the slip of LA’s Annual Pilot Production share…

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July 9, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – June

The City of LA Administrative Office Risk Management Division would like extend a special thanks to all of the Brokers…

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July 2, 2014 | No comments yet | Posted by: Community Manager

Announcing the 2014 ACORD Awards!

One of the highlights of the ACORD Implementation Forum is the annual awards ceremony.  This year’s ceremony will take place on…

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June 26, 2014 | No comments yet | Posted by: Community Manager

eLearning and Virtual Training Webcast

eLearning and virtual training has been a rising trend amongst agencies as rapid eLearning tools provide subject matter experts and…

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June 24, 2014 | No comments yet | Posted by: Community Manager

City of LA Releases Risk Management Services RFQ

The City of Los Angeles has issued an RFQ to for Risk Management Consulting Services.  Questions may be submitted by…

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June 4, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – April/May

The City of LA Administrative Office Risk Management Division would like extend a special thanks to all of the Brokers…

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June 2, 2014 | No comments yet | Posted by: Community Manager

Travelers Lists the Top Risk Concerns for American Businesses

American businesses of various sizes identified medical cost inflation, legal liabilities and technology risks among their top concerns, according to…

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May 30, 2014 | No comments yet | Posted by: Community Manager

Is the Future of Insurance in the Internet of Things?

Celent, in its recent report reveals why and how the Internet of Things (IoT) will fundamentally impact the property &…

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May 20, 2014 | No comments yet | Posted by: Community Manager

April News: Will Identity Theft Happen to You?

Click here for the April 2014 Newsletter. Track4LA® is the Self Service Insurance Compliance Network serving thousands of Brokers nationwide using the…

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May 1, 2014 | No comments yet | Posted by: Community Manager

Statistically Speaking – Will It Happen To You?

The average per incident notification cost for a data security breach last year was $194 per compromised record held.  Any…

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April 30, 2014 | No comments yet | Posted by: Community Manager

Worldwide Cyber Breach Puts Information of Millions at Risk

A recent massive security breach perpetrated by cyber thieves has put sensitive information including passwords, credit card information and other…

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April 21, 2014 | No comments yet | Posted by: Community Manager

LA DWP Requests Broker Services

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April 16, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers Announced – March

The City of LA Administrative Office Risk Management Division would like extend a special thanks to all of the Brokers…

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April 7, 2014 | No comments yet | Posted by: Community Manager

Southwest Marine Re-Opens for Filming

The Port of Los Angeles has informed FilmL.A. that Southwest Marine has been officially re-opened for filming. However, due to…

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April 1, 2014 | No comments yet | Posted by: Community Manager

Join Us For A Live Videocast! APHSA’s Tracy Wareing at the 2014 State HIT Connect Summit, April 1-2

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March 31, 2014 | No comments yet | Posted by: Community Manager

FilmL.A. Partners with Los Angeles World Airports (LAWA), to Represent Los Angeles International (LAX), LA/Ontario International (ONT) and Van Nuys (VNY) Airports

Los Angeles World Airports (LAWA) has approved an agreement with FilmL.A., establishing the not for profit as the film permit…

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March 17, 2014 | No comments yet | Posted by: Community Manager

Small Business at Biggest Risk in Using Mobile Payment: LexisNexis

Responding to consumers’ increasing mobile device usage, more retailers of all sizes and types are relying on mobile purchases, with…

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March 12, 2014 | No comments yet | Posted by: Community Manager

Top 10 Active Brokers Announced – February

The City of LA Administrative Office Risk Management Division would like extend a special thanks to all of the Brokers…

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March 6, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers – January

The City of LA Administrative Office Risk Management Division would like extend a special thanks to all of the Brokers…

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February 20, 2014 | No comments yet | Posted by: Community Manager

RIMS ‘14 Community Service Day

Join RIMS and Zurich as they spend the day on Sunday, April 27th helping Savio House. Founded in the early…

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February 19, 2014 | No comments yet | Posted by: Community Manager

January News: Excellence Versus Perfection

Click here for the January 2014 Newsletter. Track4LA® is the Self Service Insurance Compliance Network serving thousands of Brokers nationwide using the…

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February 3, 2014 | No comments yet | Posted by: Community Manager

Cyber Risk a Fast Riser on Allianz 2014 Risk Barometer

Cyber risk roared into the top 10 on Allianz’s 2014 Risk Barometer, climbing seven spots from last year to rank…

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January 27, 2014 | No comments yet | Posted by: Community Manager

2013 Year End Self Service Rate Announced

The Track4LA® Self Service rate for the 4th quarter of 2013 reached 95.7%.  This exceeded the prior year’s all time…

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January 10, 2014 | No comments yet | Posted by: Community Manager

Top Ten Active Brokers – 2013

Happy New Year!  The City of LA Administrative Office Risk Management Division would like extend a special thanks to all…

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January 8, 2014 | No comments yet | Posted by: Community Manager

Thomas F. Motamed – Keynote Speaking Event in NYC

Thomas F. Motamed, Chairman and Chief Executive Officer, CNA Financial Corporation will be a keynote speaker on January 16, 2014 from…

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January 6, 2014 | No comments yet | Posted by: Community Manager

Zurich North America Launches Enhanced YouTube Channel

Zurich North America has launched an enhanced YouTube Channel featuring new content relevant to its coverage offerings and client base….

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December 18, 2013 | No comments yet | Posted by: Community Manager

Top 10 Active Brokers – October

The City of LA Administrative Office Risk Management Division would like extend a special thanks to all of the Brokers…

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December 2, 2013 | No comments yet | Posted by: Community Manager

Social Media Week Los Angeles Event – February 2014

Social Media Week Los Angeles will be holding their yearly event February 17-21, 2014 at multiple locations across the city…

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November 11, 2013 | No comments yet | Posted by: Community Manager

And the RIMS ERM Award goes to…

Harley-Davidson was presented with the RIMS ERM Award of Distinction at the 2013 RIMS Conference. Congratulations! Click here to view…

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November 11, 2013 | No comments yet | Posted by: Community Manager

October 2013 News: Nothing But The Truth

Click here for the October 2013 Newsletter Track4LA® is the Self Service Insurance Compliance Network serving the City of Los…

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November 3, 2013 | No comments yet | Posted by: Community Manager

Track4LA® Technical Support Help Videos

If you are having difficulty submitting the Track4LA® ACORD electronic form, please view the following videos  for assistance.  If you…

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October 28, 2013 | No comments yet | Posted by: Community Manager

RIMS ERM Conference Opens Next Week!

The RIMS ERM 2013 Conference is coming up quickly.  On site registration opens on November 3rd.  The conference is being…

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October 28, 2013 | No comments yet | Posted by: Community Manager